Share your creation!
We love seeing your work.
Policies
Shipping
- All orders will be immediately processed the same day.
- In-stock merchandise will be shipped within the same day to three business days.
- Once your order has shipped, your order and shipping cannot be modified. You will be responsible for the product cost, all transportation costs, and all fees/duties/ taxes.
- Our work week is Monday through Thursday. Orders received on Friday through Monday or on holidays will be processed the next work business day.
- Shipping costs are calculated by UPS and we forward that cost to you. Shipping fees will not be refunded.
- Shipping to a post office box is not possible.
- International orders may be subject to customs duties/ fees, which we have no control over. Please check with your local customs or postal authority for more specific information about these fees. Customer is responsible for all fees.
- See our FAQ for additional information.
Returns & Cancellations
- If you make an error or want to change your order after submitting, please immediately email us including your telephone number at hello@mywallplay.com. If your order hasn't been processed, we might be able to correct it. However, once your order has shipped, your order and shipping cannot be modified. You will be responsible for the product cost, all transportation costs, and all fees/duties/ taxes.
- We do not accept returns without approval and an approved return merchandise authorization (RMA). The time limit for the consideration of a return is five (5) days. After five (5) days, your cancellation request will be rejected.
- We do not accept cancellations after your order has shipped.
- We do not accept returns or refund items that are ordered by mistake or change of heart.
- All approved returns will only be accepted when item(s) are packed in their ORIGINAL CARTON WITH ORIGINAL PACKAGING. All shipping fees will not be refunded.
- Items with cut or broken screws cannot be returned or credited.
- See our FAQ for additional information.